FAQ

Frequently asked questions

Do you combine shipping?


Are you interested in sending multiples of the same item or a combination of different products to one address? I am happy to combine shipping when possible. Our Promise to You: You will never be charged more for shipping than what the shopping cart calculates. After packaging your order, if the actual shipping charge is lower than the shopping cart's original calculation, a reduced shipping cost will be applied & an email will be sent to you, notifying you of the lowered rate.




How long does it take to get my order?


Thank you for your question! All of my items are handmade by me and ship within these guidelines: Most Bummlie orders ship within 1-2 business days. FUNdanas ship within 1 business day. In Stock - Ready-Made Sweater Vests & Woofie Warmers ship within 1 business day. Custom Sweater Vests, Barkclava Hats, Woofie Warmers and Add-on Badges ship within 2-3 weeks after receiving your order. ** After receiving your Custom order, I will promptly send you an email confirming the size and colors you chose for the Body / Bobbles / Collar of your Sweater Vest, Woofie Warmer or Barkclava Hats. All orders are shipped in the order they are received. When your custom order is complete, I will send you a final email with the tracking number to let you know it is done & on the way!




How do I choose & order the colors for my Custom Sweater Vest, Woofie Warmer and Barkclava Hats?


I am ALWAYS happy to make your Sweater Vests, Woofie Warmers & Barkclava Hats in 3 colors of your choice in the sizes that you need! Do you need a jumping off point for inspiration on what colors to choose? Please check out the Sweater Vest Gallery to see other color combinations I have made or mix & match your favorite colors to create your own design! Very Important: When placing your order, there is a "add a note" link in your shopping cart where you will write the colors you would like for the ... Sweater Vests - Body / Bobbles / Collar Woofie Warmers - Collar / Trim / Bobbles Barkclava Hats - Hat / Trim / Bobble For example, when ordering a Sweater Vest, please use the "add a note" link in your shopping cart to include: Body = Light Blue Bobbles = White Collar = Navy Blue Unfortunately, without this information, I will not be able to start your project & this will cause a delay in receiving your custom order. Once your color & sizing information is received, I will send you an email to confirm them. :) Please allow 2-3 weeks for your custom Sweater Vests, Woofie Warmers & Barkclava Hats to be handmade and shipped to you. When your custom order is complete, I will send you a final email with the tracking number to let you know it is done & on the way! :)




How do I choose the correct size Sweater Vest for my dog?


Choosing the correct size Sweater Vest for your dog is EASY! No measurements needed! All you need to know is the weight of your dog. Please use the sizing chart below to choose the correct size for your dog: XXS : 3-5 lbs (approx)
XS: 6-9 lbs (approx)
S : 12-17 lbs (approx)
M : 18-25 lbs (approx)
M+ : 26-35 lbs (approx)




What sizing information to do you need to make my Woofie Warmers & Barkclava Dog Hats?


I am so excited to make your Custom Woofie Warmers & Barkclava Hats for you!
I will determine the correct size to make for your dog(s) by the information you provide at checkout.
I just need to know your dog's ...
1. Breed
2. Weight
3. Neck Circumference in inches Please just click the "add a note" link in your shopping cart & answer the 3 questions above & I will know what size to make for your dog. Very important: I absolutely understand that sometimes people get very excited when ordering their items and forget to answer the above questions, but please be sure to answer them in the comments box at checkout.
Unfortunately, without this information, I will not be able to start your project & this will cause a delay in receiving your custom order. Once your color & sizing information is received, I will send you an email to confirm them. :) Please allow 2-3 weeks for your custom Woofie Warmers & Barkclava Hats to be handmade and shipped to you. When your custom order is complete, I will send you a final email with the tracking number to let you know it is done & on the way! :)




Why are there 2 separate shopping carts for stationery items & handmade items?


Thank you so much for this question!
I apologize for any confusion this may cause.
When building the web pages for my handmade items (Bummlies, Sweater Vests, Barkclava Hats, FUNdanas, and Add-On Badges), it was necessary to create a different yet equally secure checkout system than the shopping cart used for my stationery items (address labels, signed prints, books, note cards & gift wrap).
I did this to ensure that inventory numbers for the handmade items are kept up-to-date & accurate while allowing the flexibility that you have always enjoyed when choosing images for my stationery items.
Please rest assured that when purchasing stationery & handmade items at the same time through the 2 separate cart systems, that all items will be combined in as few packages as possible & that all extra shipping charges will be refunded to you when I process your orders.
** International customers purchasing stationery items please click here.





Contact US

Melissa Langer

1764 Continental View Dr.

Louisville, CO 80027, USA

Tel: 1 888 661 8024

Melissa@PugNotes.com

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