Shipping & Returns

Shipping Policy

Combined Shipping

Are you interested in sending multiples of the same item or a combination of different products to one address?

I am happy to combine shipping when possible.

 

Our Promise to You:

You will never be charged more for shipping than what the shopping cart calculates. After packaging your order, if the actual shipping charge is lower than the shopping cart's original calculation, a reduced shipping cost will be applied & an email will be sent to you, notifying you of the lowered rate.

Processing time

All of my items are handmade by me and ship within these guidelines:

 

Most Bummlie orders ship within 1-2 business days.

 

FUNdanas ship within 1 business day.

 

In Stock - Ready-Made Sweater Vests & Woofie Warmers ship within 1 business day.

 

Custom Sweater VestsBarkclava HatsWoofie Warmers and Add-on Badges ship within 2-3 weeks after receiving your order.

** After receiving your Custom order, I will promptly send you an email confirming the size and colors you chose for the Body / Bobbles / Collar of your Sweater Vest, Woofie Warmer or Barkclava Hats.

 

All orders are shipped in the order they are received.

When your order is complete, I will send you a final email with the tracking number to let you know it is done & on the way! 

For International Customers ~ Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply.

I'm not responsible for delays due to customs or loss or misdelivery by your country's postal agency.

Return & Exchange Policy

I gladly accept returns and exchanges

Contact me within: 7 days of delivery

Ship items back within: 14 days of delivery

The following items can't be returned or exchanged

Because of the nature of these items, I can't accept returns for:

  • Custom or personalized orders

 

Conditions of return

Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

I don't accept cancellations

But please contact me if you have any problems with your order.

Contact US

Melissa Langer

1764 Continental View Dr.

Louisville, CO 80027, USA

Tel: 1 888 661 8024

Melissa@PugNotes.com

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